Effective Monday, 1/6/25, the District office regular business hours are Monday - Thursday 7:00 am to 5:30 pm, closed Friday, Saturday & Sunday (and designated holidays). There is an After-Hours Service Technician on call to respond to emergencies 24/7 by calling the District's main phone number (775) 673-2220.
Effective October 11, 2024 the service fee to use a credit/debit card will be $3.00 per transaction. This fee is collected at the time of payment. Effective March 18, 2024 the maximum payment allowed per credit/debit card transaction is $500, plus the service fee.
Payment methods accepted with no fee are:
- Cash in the office during normal business hours (Monday thru Friday 8am to 5pm)
- Check/money order in the office, through the mail, or in District parking lot drop box
- BillPay through your bank (Note: these checks take approximately 12-14 days to arrive to us in the mail)
- ACH auto pay using your checking account (contact the office to set up)
The following electronic forms are available on our website www.svgid.com 24 hours a day:
* Water/Sewer Service Applications * Disconnect Requests * Change Forms
